WorkCover & CTP Psychologist NSW
Dedicated psychological treatment for NSW Workers Compensation and CTP clients, delivered by telehealth across New South Wales.
If you are here, it may be because
People usually find their way to this practice at a difficult point in their recovery. You might recognise yourself in one of these:
You were injured at work and feel overwhelmed by the injury, the symptoms, and the claim process on top of it.
You have felt anxious, on edge, or unsettled since the accident, whether or not the physical injuries were serious.
The pain, trauma, or uncertainty about your recovery is affecting your sleep, your mood, and your day-to-day life.
You want a psychologist who already understands the Workers Compensation and CTP systems, so you do not have to explain how it all works.
If any of that feels familiar, you are in the right place. The sections below explain how treatment works and how to get started.
A psychology practice dedicated to WorkCover and CTP clients in NSW
Revamp Psychology is a NSW-wide psychology practice dedicated exclusively to people receiving treatment through the NSW Workers Compensation (WorkCover) and CTP schemes. The practice supports injured workers, people recovering from motor vehicle accidents, and clients experiencing psychological symptoms after injury, including anxiety, trauma symptoms, low mood, chronic pain-related distress and adjustment difficulties.
Treatment is provided within the NSW Workers Compensation (WorkCover) and CTP schemes. Services are delivered by telehealth right across NSW, including regional and rural areas, with in-person appointments in Strathfield available where suitable.
The practice is led by Matt Semsar, a Registered Psychologist (AHPRA: PSY0002620326) and SIRA-approved provider (No. 24705). His background includes both psychological treatment and roles within injury management and personal injury claims, contributing to a practical understanding of the system injured people are navigating.
If you would like to discuss whether this service is appropriate, you are welcome to get in touch.
Psychological treatment after injury
Revamp Psychology supports two main groups of people, with equal focus on each:
Psychological treatment for injured workers experiencing anxiety, low mood, trauma symptoms, adjustment difficulties, chronic pain-related distress or stress related to a workplace injury or claim. For anyone injured at work and looking for a psychologist who understands the system.
Psychological treatment for people recovering from car accidents and motor vehicle accidents, including trauma symptoms, driving anxiety, travel anxiety, sleep disturbance, low mood and pain-related distress.
Supporting treatment areas include trauma-focused therapy and EMDR, pain management psychology, tinnitus-related distress, and adjustment after injury.
Who this service is for
This service may be appropriate for people with an active Workers Compensation or CTP claim who are experiencing:
Psychological distress following a physical workplace injury or psychological injury, including anxiety, depression, low mood, trauma symptoms, and adjustment difficulties.
Psychological symptoms following a motor vehicle accident, including post-traumatic stress, travel anxiety, depression, reduced confidence, sleep disturbance, adjustment difficulties, and disruption to usual activities.
Psychological effects of ongoing pain, including fear-avoidance, reduced activity, frustration, low mood, and difficulty adjusting to changes in function.
Difficulties arising during extended recovery, including uncertainty, loss of routine, reduced work identity, and increased stress associated with the claims process.
Psychological factors affecting confidence, daily functioning and engagement in usual activities, including avoidance, reduced confidence, cognitive strain, and distress linked to the workplace or accident.
Tinnitus-related distress after workplace noise exposure or injury, particularly where symptoms are affecting concentration, sleep, or emotional wellbeing.
Psychological treatment within WorkCover and CTP claims
Psychological treatment is often provided where a physical injury has led to secondary psychological effects, or where recovery has been prolonged or complicated by pain, trauma, or functional disruption.
Treatment is tailored to the individual’s presentation and stage of recovery. Depending on clinical needs, this may include addressing trauma symptoms, anxiety, depression and low mood, adjustment difficulties, pain-related distress, sleep disruption, reduced confidence, and broader recovery, daily functioning and confidence as the person moves through the recovery process.
Where appropriate, communication may occur with the broader treating team, including the GP, rehabilitation provider, insurer, or other professionals involved in recovery.
You can read more about psychological treatment for injured workers on the dedicated Workers Compensation psychologist page, or, if you are recovering from a motor vehicle accident, the dedicated CTP psychologist page.
How scheme-funded treatment usually starts
Workers Compensation and CTP use different treatment and approval rules. Your treating doctor, insurer or the practice can help clarify which pathway applies.
The first psychology consultation establishes the clinical picture, treatment goals and whether further therapy is indicated. The approval requirements for this first stage differ between Workers Compensation and CTP.
If ongoing insurer approval is required, the psychologist provides the relevant scheme documentation, such as an Allied Health Treatment Request (AHTR).
Treatment then proceeds within the relevant scheme requirements, with progress and recovery goals reviewed as therapy continues.
For the detailed current pathway, see the Workers Compensation page or CTP page.
Clinical focus
Treatment is evidence-based and adapted to the individual’s injury, symptoms, and recovery context. Approaches may include cognitive behavioural therapy, acceptance and commitment therapy, EMDR, and pain management strategies.
Areas of focus include anxiety, depression, and adjustment difficulties following injury; psychological treatment following workplace injury and motor vehicle accidents; pain management and adjustment to persistent pain; trauma-focused therapy and EMDR; recovery and confidence after injury; and tinnitus-related distress.
Fees & funding
Where treatment has been approved under Workers Compensation or CTP, sessions are funded through the relevant scheme.
If you are unsure about approval status, this can usually be clarified prior to booking.
About Matt Semsar
Matt Semsar is a Registered Psychologist with a professional focus in personal injury and injury management. His background includes rehabilitation consulting and psychological treatment, contributing to a practical understanding of how clinical care fits within recovery and rehabilitation.
In the recording below, Matt discusses psychological injury recovery, the role of early support, and how the compensation process can affect outcomes for injured workers.
Episode 3, Behind the Claims Podcast, AusRehab. Read more about Matt →
Frequently asked questions
It depends on the scheme and stage of treatment. Under Workers Compensation, current rules allow some consultations to proceed without insurer pre-approval in defined circumstances. Under CTP, one initial allied health assessment can generally occur without prior approval once you have a claim number; ongoing treatment usually requires insurer approval.
Where treatment has been approved under Workers Compensation or CTP, sessions are generally funded through the relevant scheme and there are typically no out-of-pocket costs.
Yes. Revamp Psychology provides sessions via telehealth across all of New South Wales, including metropolitan, regional, and rural areas. You do not need to travel to access treatment. In-person appointments are also available in Strathfield.
Yes. Under both Workers Compensation and CTP schemes in NSW, individuals can generally choose their own treatment provider. If you have been referred elsewhere but would prefer to see a different psychologist, this can usually be discussed with your GP or insurer.
Yes. Psychological treatment under WorkCover and CTP is available for the psychological impact of both physical and psychological injuries. Chronic pain, anxiety, adjustment difficulties, and trauma responses are all common in the context of physical injury and can be treated alongside physical rehabilitation.
Yes. In addition to English, sessions can be conducted in Farsi/Persian on request.
Call us on 0421 394 932 or email info@revamppsychology.com.au. Referrals and enquiries from GPs, specialists, rehabilitation providers, insurers, and individuals are welcome.
Contact Revamp Psychology
To discuss a referral or whether this service is appropriate, please call or email directly. There is no online booking, and enquiries are handled personally.
or send a message below
To help us respond, you are welcome to mention whether your matter relates to WorkCover or CTP, whether you have insurer approval, and whether you would prefer telehealth or in-person appointments. Please do not include sensitive clinical details in this form. A brief summary is enough.